Privacy Policy

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.), hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy, GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.), in accordance with the requirements of the General Data Protection Regulation (GDPR), informs users of:
GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.), hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy, GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.), in accordance with the requirements of the General Data Protection Regulation (GDPR), informs users of:

The data controller is GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.):

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) informs the user that the data provided through browsing our website, the contact form, registration form or sending emails will be processed by GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S. A.U. (IDECO, S.A.) and that such processing is included in the Register of Processing Activities managed by GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) in accordance with the provisions of the GDPR.

When the user accepts our privacy policy at complejodeportivodetenerife.net, they authorise us to use and process the personal data supplied for the following purposes:

To send you the information and provide you with the service you request through the various forms available on our website.
To provide you with information about the offers, products and services requested.
Occasionally, GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) may use your personal data to send you notifications by email. These notifications are to inform you about changes in our services or products or in our policies and legal conditions.
To send you commercial communications on offers, activities and promotions of GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) and the sector that may be of interest to you by conventional or electronic means when you have ticked the box indicating that you wish to receive information.

Google, including all of its tools, complies with the EU-US Privacy Shield Framework, as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.

complejodeportivodetenerife.net will try at all times to establish suitable mechanisms to obtain the user consent for the installation of cookies that require such consent. When a user accesses our website a pop-up appears informing them of the existence of cookies and that by continuing to browse our website they are giving their consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the storage of the IP address in the records of complejodeportivodetenerife.net, along with the date of acceptance, for a period of one year, in order to confirm the user’s consent. You can obtain further information in our ‘Cookies Policy’.

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) is entitled to process your data on the following grounds:

• Upon the execution of a pre-contract/contract to send you the information and provide you with the requested service, as well as to register you as a registered user, otherwise it will not be possible to perform the service.
• The user’s consent to receive commercial communications regarding the offers, activities and promotions of GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) and the sector that may be of interest to the user. Users may revoke their consent at any time.

The data used to send you the information or provide you with the service you request through the various forms available on our website will be kept for as long as the contractual relationship is in force, and once it has ended, for the period of time required by law.

The data processed for sending commercial communications on offers, activities and promotions of GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) and the sector that may be of interest to the user will be kept for as long as the user does not revoke their consent.

The IP address obtained through the cookies will be kept for a period of one year in order to confirm the user’s consent.

For more information on the retention period of cookies, please see the ‘Cookies policy’ section of our website.

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) processes the following categories of data:

1. a) Data from users who fill in any of the available forms:The personal data that GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) requests includes:

Identification data: name and surname, telephone number, postal and email address.

Data relating to the request

1. b) Provided by cookies and Google Analytics.

Only people over 16 years of age can provide data through our website. If you are under this age you must have the consent of your parents or legal guardians.

The user guarantees the authenticity and timeliness of all data provided to GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.), declares that they are over 16 years of age and shall be solely responsible for any false or inaccurate statements made.

The personal data processed by GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) may be compulsory or voluntary.

Voluntary information is information that the user is not obliged to provide in order to contact us.

Fields marked with an asterisk (*) or with the word (required) in our forms must be filled in; refusal to provide such information will mean that we will be unable to provide you with the service or attend to your request.

In the event that you provide us with third party data, you declare that you have the consent of the third party and you undertake to provide said third party with the information provided in this clause, exempting GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) from any type of obligation. Notwithstanding the foregoing, GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) may carry out checks to verify that the third party has been informed, adopting the appropriate measures of diligence established in the data protection regulations.

No data will be transferred to third parties unless there is a legal obligation to do so or in the event that it is necessary in order to deal with your request.

The user may exercise the following rights with regard to GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.):

1. a) The right to access to your personal data
2. b) The right to rectify inaccurate or incomplete data
3. c) The right to request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected
4. d) The right to object to the processing of data
5. e) The right to request the limitation of the processing of their data when any of the conditions provided for in the regulations are met
6. f) The right to request the portability of their data in the cases provided for in the regulations
7. g) The right to object to being subjected to automated decisions
8. h) The right to revoke any consent granted

In order to exercise their rights, users must send a written request indicating the right they wish to exercise and enclose proof of their identity and a postal or email address for notification purposes. This request may be made either by post to: GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) Calle Las Mercedes S/n, Pabellón De Deportes Santiago Martín, 38108 – La Laguna (Santa Cruz De Tenerife), or at the following email address: protecciondatos@idecogestion.net.

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) must reply to the request for the exercise of rights within one month of receipt of the request. This period may be extended by a further two months, if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, interested parties have the right to complain to the competent supervisory authority (Spanish Data Protection Agency) when they consider that GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) has infringed the rights recognised by the data protection regulations at www.aepd.es

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) has a contract in force with the hosting company _____________________________________________ for the hosting of its website. It is a European company and has the latest security systems.

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account its confidential nature.

GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A. ) undertakes to keep such data private, treating it with the utmost confidentiality, and declares to have implemented in its information system the security policies corresponding to the type of data processed in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is processed using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

If you choose to leave our website via links to other websites that do not belong to our company, GESTIÓN INSULAR PARA EL DEPORTE, LA CULTURA Y EL OCIO, S.A.U. (IDECO, S.A.) shall not be held responsible for the privacy policies of these websites or for the cookies that they may store on the user’s computer.